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Material & Specification Overview
The table below summarizes features that reduce upkeep. Actual maintenance needs depend on the profile, color, climate, and how the deck is used, so please treat this as guidance.
| Item | Detail |
| Recommended Structure | Co-extrusion capped composite, three-sided or four-sided capping |
| Surface Behavior | Capped surface resists staining and moisture; dirt sits on the surface and can be rinsed or scrubbed off |
| No Regular Refinishing | No sanding, sealing, staining, or painting required |
| Standard Thickness Range | 20mm - 25mm |
| Standard Width Range | 135mm - 200mm |
| Surface Options | Fine brush for easy cleaning, or deeper grain that hides small marks better |
| Typical Care | Sweep regularly, rinse or wash with mild soap and water, and clean spills promptly |
Product Photography
We provide photos of boards in real use, including decks after several seasons, and close-ups of how different surfaces look when clean and when lightly dirty. Seeing a used deck is more honest than a new sample, and helps you explain the care routine to your customers.
A note on surface choice: a smooth, fine surface is easiest to wipe, while a deeper texture gives more grip and hides marks. The best choice depends on whether ease of cleaning or grip matters more in your customer's setting.
We can also share a simple comparison of how different colors and textures look after a few months of normal use, since dust, pollen, and water marks show up differently on light, mid-tone, and dark surfaces, and this affects how often customers feel the need to clean.
Minimum Order Quantity & Pricing Structure
Low-maintenance boards are priced according to the underlying capped profile. MOQ for a first trial order is typically 1 x 20ft container, and property management companies or rental operators buying for several sites can discuss standardized specifications and repeat-order pricing.
| Order Volume | Pricing Tier |
| Sample boards | Sample fee + courier, often credited toward the first order |
| 1 x 20ft container | Standard FOB pricing |
| 1 x 40ft HQ container | Discounted per-sqm pricing |
| Property management and rental operator volumes | Negotiated pricing with repeat-order scheduling |
Quotations are typically given as FOB Ningbo or Shanghai, with CIF and DDP available once the destination and Incoterm are confirmed. Standard payment terms are 30% deposit by T/T with the balance against the B/L copy. When comparing with timber, please include the yearly cost of sanding, staining, labor, and replacement, since this is where composite usually recovers its higher purchase price.
We can help build a simple lifetime cost comparison using your local timber and labor prices, so that the price difference can be explained clearly to a homeowner or property owner.
We can also quote a spare-board allowance for property managers, so that a few boards from the original batch are kept on hand for repairs, which avoids the color differences that can appear when boards from a much later batch are used.
For landlords managing several rental properties, we can also quote a fixed price for a repeat specification across a defined period, so that each new deck order uses the same rate and the same product, which simplifies budgeting across the whole portfolio.
OEM & Customization Options
Customization for low-maintenance products focuses on choosing surfaces and colors that keep looking good with the least effort in the customer's actual setting.
- Surface selection - fine brush for easy cleaning, or deeper grain to hide marks, depending on how the deck will be used
- Color guidance - mid-tones tend to hide dust, pollen, and water marks better than very dark or very pale colors
- Capping choice - three-sided or four-sided capping depending on exposure and budget
- Care kit - a small kit with a cleaning guide, and suggested products that are gentle on the surface
- Private label packaging - branded care leaflets and packaging for distributors and installers
For property managers looking after many decks, we can supply a one-page care sheet that describes a simple seasonal routine, so that maintenance staff follow the same steps at every site. We can also print the sheet in your language if you provide the text, which helps ensure that the recommended cleaning products are used and harsh ones avoided.
We can also supply small sample kits for showrooms that include a capped board, an uncapped board, and a piece of treated timber, together with a short explanation of upkeep for each, so that a customer can compare them by hand before deciding.
We can also produce a small demonstration board that shows a fine-brush surface and a deeper-grain surface side by side, each half-cleaned after being lightly dirtied, so that customers can see the difference in upkeep with their own eyes before they choose.
Certification & Quality Control
Because low maintenance is only useful if the surface stays sound, the documents that matter most relate to stain resistance, moisture behavior, and cap quality.
| Certification / Test | Availability |
| Water absorption reports | Available per profile (SGS/BV/Intertek) |
| Stain resistance information | Available for capped profiles; testing methods and results explained on request |
| REACH / RoHS compliance | Standard formulation compliant |
| Factory quality system | ISO 9001 factory management system |
Our QC process checks cap thickness and coverage, since the cap is what protects the board from stains and moisture. We also check surface consistency, so that cleaning behaves the same across a whole deck. If your customer needs a specific stain or cleanability test, please tell us which one, and we will confirm whether existing data covers it.
We are honest about limits: some substances, such as oil, wine, or rust, may leave marks if left for a long time, and we recommend prompt cleaning. We give guidance on which cleaners to avoid, so that the surface is not damaged by harsh products.
Batch records let us trace any shipped order to its production run, which is useful if a customer raises a surface question later and we need to compare the board with its original reference. We keep an approved sample of each batch for a reasonable period.
For buyers who want independent confirmation of surface quality, we can arrange a third-party inspection before shipment that checks cap thickness and surface finish, and share the report with you. If a customer later reports unusual staining, please send photos and the batch label, and we will compare the board with our retained sample.
Production Capacity & Lead Time
Low-maintenance boards are produced on our capped composite lines, with lead time depending on color, capping choice, and whether custom items are included.
| Item | Detail |
| Monthly capacity | Follows our capped composite line capacity |
| Sample lead time | 5-8 working days for existing colors and profiles |
| Standard order lead time | 20-30 days after deposit and specification confirmation |
| Custom color lead time | Additional 25-35 days for development |
| Repeat-order note | Standard repeat orders can often be scheduled faster once the specification has been confirmed on a first shipment |
We provide production progress updates and can share photos of finished boards before packing. Property managers and rental operators often work to seasonal calendars, so we suggest confirming orders early enough to allow for production and transit before the busy season.
If your program involves replacing many decks over several months, we can plan production in batches, and confirm a written shipping calendar once your production slot is booked.
If your customer is planning a deck for a particular season, we suggest confirming the order early enough to allow production, sea transit, and installation, and we can work back from the date to tell you the latest order date that is realistic.
For a rollout across many properties, we suggest agreeing a schedule in advance, so that production slots can be reserved and deliveries can be matched to your installation crews' availability. We will confirm each shipment date in writing after the deposit, and tell you promptly if a date needs to move, so that your installers are not left waiting for boards that have not arrived.
Logistics & After-Sales Support
After-sales support matters more for low-maintenance products, since customers will judge them by how easy they are to live with, so we provide clear guidance to help you support your own customers.
- Shipping ports - orders typically go out via Ningbo or Shanghai port; FOB, CIF, or DDP quoting available
- Packing - strapped pallets, interleaving between boards, and corner protectors to keep the capped surface clean and unmarked
- Documentation - commercial invoice, packing list, bill of lading, certificate of origin, and relevant test reports provided as standard
- Damage/shortage claims - please photograph any damage at unloading; verified defects are resolved through replacement stock or credit on the next order
- Care guidance - a short care sheet covering routine cleaning, stain removal, and products to avoid
We suggest passing the care sheet to the end customer at handover. Most complaints about composite come from cleaning with the wrong products or leaving stains for months, and a clear one-page guide prevents many of them.
Our team stays reachable by phone or WhatsApp through shipping and unloading, and can answer questions from your installers or customers about cleaning products and stain removal during the first months after installation.
Please also let us know how the boards will be stored before installation, since boards left flat, supported, and covered arrive on the deck in better condition than boards left leaning in the sun. If a pallet arrives damaged, take photos before unpacking and send them with the carton labels, so that we can arrange a replacement for verified cases quickly, and we can advise on the right cleaning products for the first wash after installation.
Frequently Asked Questions
Q: Is composite decking really maintenance-free?
A: No, it is low-maintenance. There is no sanding, sealing, or painting, but regular sweeping and occasional washing are still needed, and stains should be cleaned promptly.
Q: What should I use to clean the deck?
A: Mild soap and water with a soft brush is usually enough. Please avoid harsh solvents, abrasive pads, and close-range pressure washing, and we can provide a care sheet with more detail.
Q: Will mold or algae grow on the boards?
A: In damp, shaded areas, surface growth can appear on any outdoor material, including composite. Good drainage, airflow, and occasional cleaning keep it under control.
Q: Which surface is easiest to keep clean?
A: A capped surface with a fine, smooth texture is easiest to wipe clean, while deeper textures give more grip and hide small marks. We can help you choose based on the setting.
Q: How do I explain the true upkeep to my customers?
A: We provide a short care sheet with realistic expectations, which many distributors hand to customers at installation to avoid disappointment later.
Q: Can I use a pressure washer?
A: A gentle setting held at a reasonable distance is usually acceptable, but close-range high pressure can damage the surface. We recommend soft brushing with mild soap first, and can share detailed guidance.
Q: How often should the deck be cleaned?
A: A light sweep every few weeks and a wash a few times a year is usually enough, more often in shaded, damp, or heavily used areas. We provide a seasonal care sheet.
